PASE Group, Inc. has developed a reputation for 1st rate customer service and support. The background and experience of our service and support team enables PASE Group, Inc. to provide the best parts and service support in the industry. Our customer service manager has over 16 years experience with automated filling equipment matched with extensive experience in all technical aspects of high performance filling equipment. Phone Support Phone Support is a crucial part of what we do. We understand the importance of keeping your equipment online and operating to full capacity. With our internal troubleshooting and information database, we can get you back online in a timely manner. All PASE Group, Inc. equipment has the capability of remote troubleshooting (optional package) which enables us to diagnose problems remotely and remedy the situation fast. All of our PASE Group, Inc. machines come with the most comprehensive troubleshooting menus in the business. This enables your operators and technicians to diagnose most problems with the machine. In most cases, this can be accomplished without the intervention of the PASE Group, Inc. Customer Service Representative.
Spare Parts PASE Group, Inc. offers spare parts and retro-fit assemblies for your existing equipment. We specialize in the support of Neupak machines.
Complete Machine Rebuild Program In tougher economic times it is often desired to repair, rebuild, and improve existing filling and packaging machinery. If you have an old filling line and are interested in updating to assist with maintenance issues or performance issues, please give us a call to discuss.
Load Cell Conversion Kits Advanced signal convertors that are easy to use and set up yet robust in design for long life and higher accuracies. Load cells used by PASE Group, Inc. are top quality and provide very accurate weight measurement. Our customers have been using these trouble free for years of service.
Software upgrades PASE Group, Inc. has the best menu structures and user friendly HMI screens available. "Simple" is the best way to describe using our HMI interface menu system. A.S.R.P. Automated Statistics Reporting Package enables automatic reporting of filling parameters and machine performance to a central database. Data collection capable from multiple machines. Many types of data can be collected and will help track history of material use, filler performance, and throughput.
Miscellaneous Parts Conveyor components - Proportional-valve assembly upgrades
- Volumetric pumps (most brands and types)
- Seal kits
- O-rings
- Piston cups
- Mechanical parts
- Complete pump re-builds
Service Contracts and Preventative Maintenance Plans At PASE Group, Inc. we understand the importance of keeping your equipment online and operating to full production capacity. We know that when a machine breaks down and you have to wait for parts to arrive it can be very costly in regards to lost production. The man-hours spent repairing the equipment and the price for shipping parts for overnight delivery can also be very expensive.
PASE Group, Inc. has developed a reputation for 1st rate customer service and support. The background and experience of our service and support team enables PASE Group, Inc. to provide the best parts and service support in the industry.
Our service contracts and preventative maintenance plans provide you with the comfort of knowing your equipment will keep producing as well as adding extended life to your equipment.
What we provide:
- Inspect mechanical components such as air cylinders, bearing, conveyor chains and sprockets, lid crimpers and presses as well as many other components.
- Inspect proximity sensors, photo eye sensors, limit switches and cables. Check load cell repeatability as well as making adjustments to the A/D and checking the calibration.
- Replacing seals in the filling heads and any other areas needed.
- Complete functionality check-up and testing of all systems.
- Checking for any updates or improvements that can fit your equipment.
- Training of operators and maintenance personnel.
Besides PASE Group, Inc. equipment we also service older Neupak equipment as well as many volumetric pumps.
For further information on our service contracts or to request a service trip please call our customer service department at 952-746-1091.
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